List of Services

The Cardiology Centre at Mercy Hospital is regarded as the best of its kind in the eastern region, possessing a team of excellent and experienced physicians and the finest medical equipment available.  The department provides a range of services including diagnostic tests (i.e. Holter), echocardiogram, electrocardiograms, and treadmill tests, in addition to more complex procedures such as cardiac angiograms, angioplasty, and pacemaker implantations.

Cardiothoracic and Vascular Surgery
The Cardiothoracic and Vascular Surgery (CTVS) Centre employs complicated lifesaving techniques for patients with heart disease, including coronary bypass, MIDCAB, open heart surgeries, esophageal, and other non-cardiac operations.  The centre is fortunate to offer the highest quality in diagnostic procedures and treatment methods, and takes pride in striving to ensure that patients receive outstanding cardiac care.

Mercy Hospital has a panel of highly qualified dental specialists, orthodontists, and expert maxillofacial surgeons.  Dental surgeries such as root canals, tooth extractions, polypectomies, and maxilo-facial re-constructive surgeries, in addition to prophylactic dental cleanings and consultations, are frequently performed.

The Dermatology Centre recognizes the current rise in skin disease and sexually transmitted infections.  Treatment is available for disorders such as psoriasis, leprosy, and eczema, in addition to pigmentary disorders such as vitiligo.  Mercy Hospital is currently pursuing the acquisition of laser equipment for the most sophisticated skin procedures available.

Ear, Nose, Throat (ENT)

Mercy Hospital’s ENT physicians are among the best in eastern India.  From routine out-patient procedures to the latest microinvasive operations, they conduct a full range of treatment with the help of sophisticated equipment and fiberoptics.  Some of the operations performed include myringotomy, otoplasty, septoplasty, and tonsillectomy.

Mercy Hospital is well prepared to meet the demands of the most common set of medical problems in Calcutta and its surrounding communities.  Its Gastroenterology Centre offers a wide array of services, facilities, and expertise to patients with stomach and intestinal disease.  The best possible treatments for patients with endoscopies, ERCP (endoscopic retrograde cholangiopancreatography), stenting, and dilations, among others are offered.  Highly qualified gastroenterologists often accept referrals from neighboring hospitals because Mercy Hospital’s reputation in this discipline is especially excellent.  A hepatitis clinic is held every Monday and Tuesday to guide and treat patients suffering from chronic hepatitis.

Mercy Hospital excels in medical and surgical capabilities in gynecology.  Most recently, its gynecologists have begun to offer laparoscopy-assisted and total laparoscopic hysterectomies; employing the most contemporary care available while maintaining an excellent standard in common gynecological surgeries such as endometrial biopsies and prolapse repairs.

The eastern region of India has a very high incidence of thalassemia.  Mercy Hospital is on the cutting edge of meeting the demand for treatment.  The renowned Hematology Centre offers complete workup of hematological malignancies, anemias, and coagulation disorders, and treats thousands of patients who travel long distances for regular transfusions and treatments.

Intensive Care and Intensive Therapy

Mercy Hospital believes that care delayed is care denied, and this motto finds its greatest relevance at the intensive cardiac care unit (ICCU) and intensive therapy units (ITU) where every second counts.  The ICCU specializes in cardiac cases while non-cardiac patients that require complex life support are admitted to the ITU.

Patients are monitored at the bedside and at the central nurses station to ensure rapid response in cases where emergency interventions are necessary.  Each centre is fully equipped for emergency procedures like endotracheal intubation, tracheostomy, and cardioversion, as well as artificial respiration, temporary pacing, and instant blood gas analysis.  Resident medical officers are always on duty and regularly update respective consultants concerning patient treatments and progress.

Internal Medicine
Mercy Hospital’s team of consultants within the Internal Medicine Centre have trained and worked at leading medical institutions both in India and abroad.  The department provides a broad range of services for the treatment of multiple adult medical problems including the management of infectious diseases and multi-system illnesses.  

Infectious disease is a major concern in India.  Mercy Hospital is prepared to treat medical conditions such as malaria, typhoid fever, tuberculosis, HIV, and dengue fever.  It can also address environmental diseases due to chemical exposure, drowning and electrical injuries, as well as various snake and insect bites.  Experienced senior consultants involve the necessary specialists to coordinate complete and holistic care.  Diabetes and infectious disease clinics are held every Friday.

Neonatal Intensive Care
The state-of-the-art Neonatal Intensive Care Unit (NICU) caters to the needs of newborn babies.  It is Calcutta‘s very first National Neonatology Forum accredited NICU.  Since its opening in 2001, many newborn babies have been seen through to good health.

In 2001, Mercy Hospital was honored as Calcutta’s very first accredited Level II Neonatology Centre.  Since that time, exceptional physicians have taken care of many of its newborn babies as well as those of neighboring hospitals.

Specialized nephrologists at Mercy Hospital supported by well-trained nursing staff are experts in handling patients with kidney disease.  The Nephrology Centre will soon be equipped with independent dialysis units in addition to our peritoneal dialysis and CAPD (continuous ambulatory peritoneal dialysis), which is operational day and night.

Neurology and Neurosurgery
The Neurology Centre is run by a team of highly qualified neurologists, expert neurosurgeons, and skilled technical assistants.  The neurologists are very experienced and treat complex illnesses such as multiple sclerosis, epilepsy, and movement disorders.  The neurosurgeons are capable of specialized surgeries for the treatment of spinal and brain tumors, shunting, and traumatic injuries.  In all, the staff in the Neurology Centre work together in multidisciplinary collaboration to provide the best care possible to patients.

Mercy Hospital confidently manages advanced cases of cancer, including, but not limited to, brain, stomach, colon, uterine, and breast cancers.  The Oncology Centre provides medical and surgical treatments for complete and comprehensive management of these and other types of cancer, offers the latest drugs in chemotherapy treatment, and undertakes radical surgical interventions whenever appropriate.  With an interdisciplinary approach, its staff tackles cancer and its associated effects.  In addition, the research centre keeps a tumor registry to benefit research for future patients.  The Oncology Centre continues to expand the level of services offered, more recently in the establishment of a Daycare Centre for the special treatment of cancer patients and their overall health and care.


The Ophthalmology Centre offers a wide range of services, diagnostic procedures, and treatments to patients with eye injuries and disease.  With sophisticated equipment, its physicians perform microsurgeries, cataract excisions, and trabeculectomies.  Mercy Hospital seriously considers the impact that loss of vision can have on the lives of patients, and strives to help improve quality of life, for them and their families.

Through orthopedics, challenging cases related to injury and disease of the musculoskeletal system are addressed by an expert surgical team, including fractures, Dynamic Hip Screw (DHS), and laminectomies.  The latest management methods set Mercy Hospital apart from other facilities in this field.

The Paediatric Centre was specially created with a child’s heart and imagination in mind.  Whether a child stays in a general, shared, or premium bed for a night or visits frequently for routine blood transfusions, the doctors and nurses at Mercy Hospital seek their smiles while attending to their health.  Important services offered to children range from cleft lip or palate surgery to leukemia and thalassemia treatments.  Additionally, child diabetes, obesity, and thyroid clinics are held regularly.

Inspired by young ones with chronic diseases who must spend a lot of their time at the hospital, Mercy Hospital has a vision to construct a “Dream Centre” as a division within the Paediatric Centre.   In addition to the colorful and cheerful ambience that the Paediatric Centre provides, the Dream Centre will function as an area for activities and memorable experiences that will bring special joy to recovering young patients.

Paediatric Surgery

The Paediatric Surgery Centre is experienced in sophisticated operations that are unique to children and babies.  Many infants that come to Mercy Hospital were born with cleft palate and congenital heart abnormalities, and require the highly skilled interventions that this centre provides.

Physiotherapy is the treatment of any disease or deformity by therapeutic exercises and associated measures and has gained wide acceptance over the years.  The Physiotherapy Centre offers comprehensive services in the areas of cardiac rehabilitation, neurology, orthopedics, post-transplant patients, and pain management using advanced equipment including ultrasound, laser, stimulators, IFT (Interferential Therapy), SWD (Short Wave Diathermy), and regular electrical traction. 

Plastic Surgery
Plastic surgery is a surgical specialty that reconstructs facial and body defects due to birth disorders, trauma, burns, and disease.  Our surgeons regularly perform cleft lip, cleft palate, and facial reconstruction surgeries.  Thanks to a partnership with Smile Train, many of the cleft lip and palate surgeries are provided free of charge to children of families with low incomes.

Mercy Hospital is home to a variety of counseling services including quality of life programs and support groups.  Teaching includes stress management, sleep hygiene, prevention of alcohol and nicotine dependence, and relationship enhancement.  Educational treatment programs exist to serve those suffering from trauma, grief, or loss, and support groups are available for patients and their families struggling with the difficulties of cancer and schizophrenia.

The Pulmonology Centre has a fully equipped pulmonary function laboratory for the performance of spirometry, lung volume, and diffusion studies to evaluate and treat respiratory disease.  Common diseases addressed are COPD (chronic obstructive pulmonary disease), tuberculosis, asthma, pneumonia, and lung cancers.

A skilled team of general surgeons work at Mercy Hospital to perform a wide spectrum of surgeries with great skill and excellent results.  Apart from common operations such as appendectomies, hernia repairs, and thyroid surgeries, a wide range of important surgeries are available in both elective and emergent settings.  The hospital’s MIS (minimally invasive surgeries), including laparoscopy, are done with precision and expertise and compare to the best in the world.

The Urology Centre offers services to diagnose and treat renal stone disease, incontinence, infection, and various urinary tract complications.  With great expertise, surgeries specific to urology are routinely performed.